Summary: Microsoft is currently addressing a significant outage that is preventing users from accessing their Exchange Online mailboxes through Outlook on the web. The issue, linked to a code error introduced in a recent update, is causing widespread user reports of error messages and service accessibility problems. While Microsoft has identified and reverted the problematic code, they continue to monitor the situation for any further impacts.
Affected: Microsoft Exchange Online and Outlook on the web
Keypoints :
- Thousands of users are reporting issues with logging into their accounts and accessing Outlook on the web.
- Error messages such as “Something went wrong” are commonly encountered by affected users.
- Microsoft has opened incidents EX1036356 and EX1035922 regarding these outages and identified code regression as the cause.
- A recent configuration change aimed at improving Outlook’s features has been identified as the source of the issue.
- Microsoft reports that they are starting to see improvements after reverting the faulty code.