Summary: Garmin users are experiencing crashes in multiple watch series when using GPS-dependent apps, leading to devices becoming stuck in a reboot loop. Thousands took to social media to voice their frustration, prompting Garmin to acknowledge the issue and suggest troubleshooting steps. The problem is believed to be related to a faulty firmware update affecting the GPS subsystems of the watches.
Affected: Garmin Descent, Forerunner, Epix, Fenix, Instinct, Tactix, Vivoactive, Venu series
Keypoints :
- Users are reporting reboot loops and crashes when using GPS apps.
- Garmin has instructed users to turn off their devices and resync them with Garmin Connect or Garmin Express.
- Factory resets may resolve the issue but will delete important user data and settings.
- The potential root cause is suspected to be a problematic firmware update.
- This is reminiscent of a previous ransomware attack affecting Garmin services in July 2020.