Summary: Ukrzaliznytsia, Ukraine’s national railway operator, faced a significant cyberattack that disrupted online ticket purchasing services, forcing users to buy physical tickets and resulting in overcrowding and delays. Despite the attack, train operations continued running smoothly, thanks to established backup protocols. The organization is collaborating with cyber experts to restore functionality and secure systems.
Affected: Ukrzaliznytsia (Ukrainian national railway operator)
Keypoints :
- Cyberattack disrupted online services for purchasing train tickets through apps and the website.
- Passengers were forced to buy tickets at booths, leading to long queues and frustration.
- Travel operations remained stable, emphasizing the resilience built from previous cyber incidents.
- Ukrzaliznytsia is working with cybersecurity experts to address vulnerabilities and restore systems.
- Instructions provided for passengers with prior online purchases to still access their tickets.