Summary: Coinbase is addressing user confusion caused by misleading account activity messages that suggest security breaches due to incorrect two-factor authentication (2FA) alerts. Users mistakenly believed their accounts were compromised, prompting changes to passwords and security checks. The company is investigating clearer messaging but has not set a timeline for updates.
Affected: Coinbase
Keypoints :
- Users reported receiving confusing “second_factor_failure” messages leading to anxiety over potential account breaches.
- The error messages appear when incorrect 2FA codes or passwords are entered, not indicating compromised credentials.
- Coinbase plans to revise the messaging but has no immediate timeline, while users should remain vigilant against phishing attempts.