Date Reported: 2024-10-18
Country: COL | Colombia
Victim: Air-e | Air-e | aulacaribesol.com
Additional Information :
- The public utility company Air-e has suspended the processing deadlines for complaints and petitions due to a “Ransomware Dia Cero” cyberattack that affected its critical systems in September.
- This suspension is considered a “force majeure” measure and will remain in effect until November 30.
- As a result, the company is not required to respond within the usual timeframes.
- Users can still submit their complaints and petitions either in person or virtually, but response times will be impacted by this situation.